On this page you will find a summary of my (John Cairns') main Windows (7 and 8) computer services, with their prices listed on the 2013 Prices page. More detailed service information can be found on that page by clicking on the title of a service. Other services include Computer Lessons and Website Creation. You can also download and print my Services & Prices and Computer Buying Advice files.Why Call John?
One reason is because I am reasonably priced. Many of my services only take between 1 Hour (£15) and 2 Hours (£30) to perform, plus an additional £5 Call-Out Fee per home visit, and for that you get a Professional Job.
As an example; When I install Windows as a "Full Windows Installation" it means exactly that. I will install Microsoft Windows, Windows Updates, Security Software & Updates, Third-Party Hardware (i.e. Printer and Router) and Third-Party Software (i.e. iTunes, Skype and Microsoft Office). In other words, you will NOT get a "Bare Minimum Installation" from me.
When I set up your Apple Mac iCloud hardware and/or software (i.e. Wireless Printer and iPad) I will show you they are working by giving you a mini-tutorial on how to operate them.
Simple. Being a mobile computer service means I don't have the same overheads and costs as a Computer Shop for example and can therefore offer you affordable prices.Cut-Off Price
If your computer problems are going to take a while to fix, such as a Virus Removal and/or Software Clean-Up, whereby it's going to cost you more than £80 for example I will normally cap the overall, total, price to £80 in that case; depending on circumstances such as how many overall jobs were done and how many computers were worked on.Professional Services
Although I'm affordable, it doesn't mean I'm "Cheap & Nasty", "Unprofessional" and "Unqualified" - Quite the opposite. Read these web pages properly and you will soon discover what I can do for you and how I have helped my clients.
If I ask you Diagnostic Questions over the phone (or in an e-mail) it's not because I don't know what I'm doing, it's because I'm trying to save us both some time and money. For example, sometimes I will diagnose your computer problems over the phone whereby I can tell (guide) you over the phone what to do to fix those problems; therefore avoiding a £5 Call-Out Fee for you whilst saving me unnecessary travelling time. In some cases, usually for my regular clients, I don't even charge for this service.
With my expertise I could easily charge £40 Per Hour, but because I acknowledge times are difficult and you have worked hard for your money I like to give "Value For Money" by way of low, affordable, rates.
1 Broadband Modem/Router installed, with Wireless Connection and Password if required. Wirelessly connect PCs, MACs, iPads, iPhones and Network Hard Drives.
You may need to show me your broadband provider Letter(s), E-Mail Address(es), User Name(s) and Password(s) before installation which is quite normal and necessary for a smooth installation.
A Safe Copy of your Documents, E-Mails, Downloads, Photos, Videos and Music will be stored on YOUR External Drive and/or DVDs for later Data Recovery, if required.
Windows 7 / 8, Office 2010, Data Backup, The Internet, Online Safety & Security, E-Mail, Website Management, Social Media, iPad, Apple Mac and much more. I also teach more advanced lessons, at my descretion, but they will cost extra!
If you are new to the iPad I can teach you about Basic Set-Up, iCloud, The Internet, E-mailing, Synchronising, Apps and more.
The installation of up to 2 Devices, with their software if necessary, for £15.
Types of Hardware Device installed: Memory, WebCam, Printer, Scanner, All-In-One, Hard Drive, Sound, Graphics, Phone, Wireless Etc.
Removal and/or Clean-Up of Unwanted, Left-Over, Problem software. Includes virus scanning, virus removal and the installation of FREE protection software, if required.Software Installation
Types of Software installed: Windows, Microsoft Office, Security, Printer, Mobile Phone, WebCam, Messenger and other Third-Party Softwares.
Installation of Windows using YOUR Windows DVD or Recovery Option with Security Software, Updates and standard Third-Party Hardware/Software installed too.
The installation of Microsoft Office, Skype, ITunes, etc are additional installation services that may cost extra depending on the timescale of the overall installation.
I work in areas that are within 1 Hour of travel from Central London, using London Transport (Tube and Bus), and cover the following areas in general. Meaning, I do visit more areas than shown here but it depends on the time of day, neighbourhood, travelling distance and other factors as to whether or not I can visit those other areas.