On this page you will find a summary of my (John Cairns') main Windows (7 and 8) and OS X (Mountain Lion / Mavericks) computer services, with their prices listed on the 2014 Prices page. More detailed service information can be found on that page by clicking on the title of a service. Other services include Computer Lessons and Website Creation. You can also download and print my Services & Prices, Website Services and Computer Buying Advice files.Why Call John?
One reason is because I am reasonably priced. Many of my services only take between 1 Hour (£15 Windows / £20 Apple Mac) and 2 Hours (£30 Windows / £40 Apple Mac) to perform, with an additional £5 Call-Out Fee per home/office visit, and for that you get a Professional Job.
As an example; When I install Windows as a "Full Windows Installation" its means exactly that. I will install Microsoft Windows, Windows Updates, Security Software & Updates, Third-Party Hardware (i.e. Printer and Router) and Third-Party Software (i.e. iTunes, Skype and Microsoft Office). In other words, you will NOT get a "Bare Minimum Installation" from me.
When I set up your Apple Mac iCloud hardware and/or software (i.e. Wireless Printer and iPad) I will show you they are working by giving you a mini-tutorial on how to operate them.
On top of the above I like to keep abreast of technology and its problems by buying it, reading about it and/or seeing it in action when I visit a client. "Going around the houses" means I have the advantage of seeing all sorts of computer problems. Real people with a whole array of computer problems.Why So Affordable?
Simple. Being a mobile computer service means I don't have the same overheads and costs as a Computer Shop for example and can therefore offer you affordable prices.Cut-Off Price
If your computer problems are going to take a while to fix, such as a Virus Removal and/or Software Clean-Up, whereby it's going to cost you more than £80 for example I will normally cap the overall, total, price to £80 in that case; depending on circumstances such as how many overall jobs were done and how many computers were worked on.Professional Services
In today's rip-off, untrustworthy, society words like "Affordable", "Cheap" and "Free" are increasingly evoking thoughts, feelings and suspicions of something being "Cheap & Nasty", "Unprofessional", "Unqualified" and/or "Lacking" usually followed by "What's The Catch"; especially from those who have already been "stung" by a "rip-off merchant".
Rest assured I am Genuine and Professional. With my expertise I could easily charge £40 Per Hour, but because I acknowledge times are difficult and you have worked hard for your money I like to give "Value For Money" by way of professional services at low, affordable, prices. If you read these web pages properly you will soon discover what I can do for you and how I have helped my customers. Don't take my word for it though - Please feel free to read my About John page and Testimonials.Know WHO Is Visiting You
In these days of Online Scams and Phone Frauds you need to know who is calling you and who is visiting you. The photos above and the ones on my testimonials page are of me, John Cairns. The middle and right photos were taken in October 2013 with the left photo being my original leaflet photo taken in April 2011. Yes! I've aged slightly and lost a bit of weight!
As well as my leaflet photo and the photos on this website I can also, on request, refer you to one of my customers who will happily give you assurances and references that will verifying me, my computer services and reassure you that I am 100% Genuine.
1 Router installed with Wireless Setup and Security if required - Wireless Connectivity for Apple MACs, PCs, Tablets, Phones and other Wireless Devices.
You may need to show me your broadband provider's Letter(s) with relevant E-Mail Address(es), Username(s), Password(s) and other Login Details before installation which is quite normal and necessary for a smooth installation.
Your Photo, Video, Music, Document, E-Mail and Bookmark Files stored onto your External Hard Drive(s), DVDs and/or Flash Drive(s); available for future Data Recovery.
I can also clone your Windows (7 / 8) Hard Drive and backup your System Files.
Windows (7 / 8), OS X (Mountain Lion), iPad 3 / Mini (iOS7), Office (2010 / 2011 / 2013), E-Mail, The Internet, File Backup, Online Safety & Security, Website Management and much more.
I also teach more advanced, more specific, lessons at my descretion, but they do cost extra!
If you are new to the iPad and/or Apple Mac I can teach you about Basic Setup, iCloud & Synchronising, E-mail, The Internet, Apps and much more.
Memory, Hard Drive, Wireless Router, Printer, Scanner, All-In-One, Sound Card, Graphics Card, WebCam and much more.
With this service I will install up to 2 Devices within 1 Hour - £15 (Windows 7 / 8) / £20 (OS X Mountain Lion). Example: 1 Printer and 1 Wireless Router.
Removal of Unwanted, Left-Over, Problem software. Includes virus scanning and the installation of FREE protection software, if required.Software Installation
Types of software installed: Windows (7 / 8), OS X (Mountain Lion / Mavericks), Office (2010 • 2011 • 2013), Security, Printer, Mobile Phone, WebCam, Messenger and other Third-Party Softwares.
1 Download or 1 DVD Installation of Windows (7 / 8) or OS X (Mountain Lion / Mavericks) installed with Security Software & Updates and standard Third-Party Hardware/Software.
Additional installations (such as Office, Skype, ITunes, Flash Player and Java) may cost extra depending on the timescale of overall installations.
I work in areas that are within 40 Minutes of travel from Central London, using London Transport (Tube/Bus), and cover the following areas in general. Meaning, I do visit more areas than shown here but it depends on the time of day, neighbourhood, travelling distance and other factors as to whether or not I can visit those other areas.